Restitutie- en retourbeleid

Refund Policy:

At kopeniptvsmarters.nl, your satisfaction is our top priority. We are committed to ensuring that you have a positive experience with our service. However, if at any point you are not satisfied for a valid reason, we want you to know that you have our full support.

P.S.: We recommend trying our service before making a purchase!

You can request a refund for a valid reason within a generous period of 3 days from the date of your purchase. To initiate a refund request, feel free to contact us at support@kopeniptvsmarters.nl. In your message, please provide your order number and share the reason for your request. We value your feedback and will strive to address your concerns promptly.

We want to be transparent about the circumstances in which refunds may not apply. We do not offer refunds in the following situations:

• If you have been using our service for more than 3 days.

• If you have violated our terms and conditions.

• If you have shared your account credentials with others.

• If you have used a VPN or another method to alter your location.

• If there is no valid reason (that’s why we recommend trying our service first).

In case a refund is approved, we will process it efficiently, aiming to complete it within 3 business days. Rest assured, we will use the same payment method that you initially used for your purchase.